Please be sure to check your current version of the build plate. For revisions other than Revision J, do contact us directly at firstname.lastname@example.org for a separate quotation.
Exchanges will only be made if products are found to be defective as a result of manufacturing processes. All other exchanges and warranty claims will be on a case-by-case basis. Contact Meka 3D Printing Pte Ltd at email@example.com for claims.
Cancellations and refunds are only done on a case-by-case basis. Contact Meka 3D Printing Pte Ltd at firstname.lastname@example.org for claims.
Shipping within Singapore is free, this takes about 3-4 days. For urgent orders, you can choose next day shipping at checkout. We currently do not allow any pick ups from our office. International shipping costs can be calculated at checkout - we work with different shipping agents to provide you with the best value.