Meka 3D Printing Pte Ltd Limited Warranty

Meka 3D Printing Pte Ltd Limited Warranty

THIS LIMITED WARRANTY applies to the FlashForge Creator Pro, FlashForge Dreamer, Uncia DLP 3D Printer and other products (the “Products”) and applies to any of these products sold after January 1 2015 via the 3D Printing Materials Store.

(A) WARRANTY Meka 3D Printing Pte Ltd represents and warrants to the first End-User of original Products that the Products shall materially conform to Meka 3D Printing Pte Ltd published specifications in effect as of the date of delivery, subject to the terms and conditions below.

(B) FOR A WARRANTY CLAIM TO BE VALID (i) notification must be made before the end of the Warranty Period, as defined below; (ii) conform to any additional stipulations of the Warranty Period, as defined below; (iii) must be substantiated with original proof of purchase, including the serial number of the Product(s).

(C) CLAIM HANDLING (i) the remedy shall be repair or replacement of the non-conforming hardware Product or part(s) of hardware Product in a commercially reasonable time by Meka 3D Printing Pte Ltd or its authorized representative as solely determined by Meka 3D Printing Pte Ltd or its authorized representative; (ii) Meka 3D Printing Pte Ltd shall bear the cost of repair and/or replacement and however customer shall be responsible for shipping and collection of the product to Meka 3D Printing Pte Ltd’s premises in Singapore; (iii) replacement parts or Products will either be new or refurbished and will be furnished on an exchange basis. If defective Parts are not returned, Meka 3D Printing Pte Ltd shall bill for parts. All replaced parts or Products become the property of Meka 3D Printing Pte Ltd. Consumable parts not covered are: Meka 3D Printing Pte Ltd filament, SD card, and build plate. (“Consumables”, defined as disposable items, parts or components of the Product, which are inherently subject to deterioration and wear out during the normal operation of the Product.)

(D) WARRANTY PERIOD Warranty period will be as stipulated in “Retail Purchase End-User Agreement”

(E) EXCLUSIONS The limited warranty obligations do not cover physical damage sustained from improper handling during shipping as well as normal wear and tear in use of Product. The limited warranty shall be voided if the product serial number has been altered or removed. The limited warranty shall be voided if alleged Product failure was caused in whole or part by (i) unauthorized modifications, alterations or repair; (ii) parts or Consumables were installed and used that were not certified or approved by Meka 3D Printing Pte Ltd or its designated representative, including without limitation the use of filament not from Meka 3D Printing Pte Ltd; (iii) unusual physical or electrical stress; (iv) abuse, misuse, accident, neglect; (v) exposure to moisture, flooding, fire, electrical problems associated with incoming power or other acts not the fault of Meka 3D Printing Pte Ltd; (vi) not adhering to Meka 3D Printing Pte Ltd’s recommended maintenance procedures or failure to comply with Product instructions and/or documentation; (vii) to the extent allowed by applicable law, the Product has been removed from the country or region where it was originally sold by Meka 3D Printing Pte Ltd or its designated representative. No coverage under the Limited Warranty will exist if Meka 3D Printing Pte Ltd was not notified of the alleged defect or malfunction prior to the expiration of the Warranty Period. Meka 3D Printing Pte Ltd shall make the final determination as to the existence and cause of any alleged defect.

(F) HOW TO GET WARRANTY SERVICE To make a claim under this Limited Warranty, please contact the authorized seller where the Product was purchased, or, contact Meka 3D Printing Pte Ltd via email at contact@meka3dp.com

(H) LIMITATIONS/DISCLAIMERS THIS LIMITED WARRANTY IS THE END-USER’S SOLE AND EXCLUSIVE REMEDY AGAINST MEKA 3D PRINTING PTE LTD WHERE PERMITTED BY LAW. EXCEPT FOR THIS LIMITED WARRANTY, MEKA 3D PRINTING PTE LTD MAKES NO OTHER WARRANTIES WHETHER EXPRESS OR IMPLIED BY LAW, COURSE OF DEALING, COURSE OF PERFORMANCE, USAGE OF TRADE OR OTHERWISE, WITH REGARD TO THE PERFORMANCE OF ANY PRODUCT. WITHOUT LIMITATION OF THE FOREGOING, ALL IMPLIED WARRANTIES, INCLUDING WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY EXCLUDED. MEKA 3D PRINTING PTE LTD WAIVES ALL LIABILITY FOR ANY INDIRECT, INCIDENTAL, COLLATERAL, EXEMPLARY, PUNITIVE, SPECIAL OR CONSEQUENTIAL DAMAGES, INCLUDING LOSS OF USE OR LOSS OF PROFITS, EVEN IF MEKA 3D PRINTING PTE LTD HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH CLAIMS OR DAMAGES.